Returns & replacements

Every item is custom printed for your order. If yours arrives damaged or misprinted, report it within 30 days of delivery and we’ll provide a replacement or refund.

Email info@roofusventures.com with your order number, a description of the problem, and a clear photo showing the issue.

Because each item is custom printed, we cannot accept returns or exchanges for a change of mind, an incorrect size selection, or an address entered incorrectly at checkout.

We’ll review your message and photo, then reply with the next steps. Approved replacements are sent at no additional cost. Approved refunds are returned to the original payment method; your bank may take additional time to post the credit.

Please review the product details and size guide before checkout. If you’re unsure which size is right, contact us—we’re happy to help.